Return policy and condition

Return & Exchange Policy

We want you to be completely satisfied with your purchase.
If you are not happy with the product you received, you may request a return within 14 days of delivery.

✅ Return Conditions

To be eligible for a return:

The item must be unused, in its original condition, and free of any damage.
It must be returned in its original packaging.
Proof of purchase must be provided.
You must contact us within 14 days of receiving the product.

🚚 Shipping Costs

If you wish to return the product for a refund, you will be responsible for the return shipping cost.
If you would like to exchange the product for another item, we will cover the shipping cost for the exchange.

❌ Non-Returnable Items

Customized or made-to-order products.
Items personalized according to your request (e.g., size, design, engraving).
Products damaged due to misuse or improper handling.
Any product returned after 14 days from the delivery date.

💰 Refunds (if applicable)

Once we receive and inspect the returned item, we will notify you whether the return is approved or denied.
If approved, the refund will be processed within 7 business days using the original payment method.